Technology & Engineering

What could the right technology make possible for your business?

Custom software, modernization and integration, automation, AI agents, data and cloud — and products you can switch on now.

A little more context

Build something new. Enhance what you already run. Or use something that is ready today.

There are three ways into this page, and they are the three reasons a business talks to an engineering team. You need something built that does not exist yet — a system, an app, a platform, an agent. You need something you already run to be better — modernized, integrated, automated, given an intelligent layer. Or you need something ready now, because the problem is common enough that we have already built for it.

Behind all three is one team — senior-led, working in a secure lifecycle that starts with discovery and ends with everything handed over: the code, the documentation, the IP. What we build for you is yours.

Explore the work

Open a service to see what it involves and how the work moves.

8 services
01

Software Engineering

Software built around how your business actually works — and handed over as yours.

Off-the-shelf software is built for everyone, which means it was not built for you. We design and build custom software, web and mobile applications, APIs and integrations — and we modernize legacy systems that have become too fragile to change and too important to switch off. Senior engineers lead every build; you meet them, not an account manager.

The lifecycle is deliberately unexciting: discovery, an architecture you have agreed, an auditable build in short cycles you can see, testing that is part of the work rather than a phase, and a handover of full IP and documentation. If you would rather have a dedicated development team that stays, we do that too — yours to direct, ours to manage.

What’s inside
  • Custom Software Development
  • Web Application Development
  • Mobile Application Development
  • Dedicated Development Team
  • API Development
  • Legacy Modernization
How the work moves
  1. DiscoverThe problem, the users, the constraints
  2. ArchitectSecurity and scale designed in
  3. BuildShort cycles, visible progress
  4. Test and hardenQuality is not a phase
  5. Hand overCode, docs, IP — yours
How it is usually priced

Fixed fee for a defined build · Per person per month for a dedicated team · Time and materials with a cap for discovery

02

Quality Engineering

Software that works before your customers find out it doesn't.

Testing is where budgets get cut and reputations get lost. We provide manual and functional QA, test automation, and performance testing as a discipline — test plans written from your requirements, regression suites automated so they run every release, and load tests that tell you what breaks at ten times today's traffic before you get there.

Our QA teams work inside your development rhythm — sprints, pipelines, release gates — and report defects your engineers can act on: reproducible, prioritized, and closed when they are actually fixed.

What’s inside
  • Manual QA & Functional Testing
  • Test Automation
  • Performance Testing
How the work moves
  1. PlanRequirements to test cases
  2. TestFunctional, exploratory, regression
  3. AutomateSuites that run every release
  4. LoadWhere it breaks, before it does
  5. ReportDefects that get fixed
How it is usually priced

Per person per month · Fixed fee for automation-suite build · Time and materials with a cap for surge testing

03

Process Automation

The repetitive work in your business, done by software — reliably, and with a person accountable.

Every operation has work that a person does only because nobody built the thing that should do it. We build that thing: RPA bots, workflow automation, intelligent document processing, and low-code and no-code applications that take the repetitive steps out of your team's day and put them where they belong.

We start with the process, not the tool — mapped, measured, redesigned where it needs to be — then automate what should not need a person, and keep a person in the loop for what should. Every automation comes with monitoring, an owner, and a plan for when the source system changes.

What’s inside
  • RPA Development
  • Workflow Automation
  • Intelligent Document Processing Build
  • Low-Code & No-Code App Build
How the work moves
  1. MapThe process as it really runs
  2. ChooseRPA, workflow, IDP, low-code — or a Spark
  3. BuildWith exception handling designed in
  4. RunMonitored, owned
  5. ExtendThe next process, on the same platform
How it is usually priced

Fixed fee per automation · Per person per month for an automation team · Managed service for run and maintenance

04

Conversational AI & Agents

Chatbots, voicebots and AI agents that do real work — built, deployed and looked after.

The difference between an AI demo and an AI worker is everything that happens after the demo. We build chatbots and voicebots, AI agents, and LLM integrations into your systems — designed around a defined job, connected to your data and tools through controlled APIs, tested against the questions your customers really ask, and run with monitoring, guardrails and a human path for anything the agent should not decide alone.

You choose where it runs: your own cloud tenant, ours, or fully on your premises with open models, so your data stays where you want it. Our own Sparks are built the same way — see Products for the Spark AI Agent.

What’s inside
  • Chatbot Implementation
  • Voicebot Implementation
  • AI Agent Build & Deployment
  • LLM Integration
How the work moves
  1. Define the jobWhat it does, what it never does
  2. ConnectYour data and tools, least privilege
  3. Build and testAgainst real conversations
  4. DeployWhere you choose — cloud or on-prem
  5. SuperviseMonitored, graded, improved
How it is usually priced

Fixed fee for build · Usage-based or subscription for run · Pilot to prove the first use case

05

Platforms & Integration

Your systems working as one — CRM, ERP, and everything between them.

Most businesses do not have a software problem; they have a plumbing problem. We implement CRM and ERP platforms, connect them to everything else through systems integration, and move your data safely when systems change through data migration that is reconciled, not just copied.

We configure the platform to your process rather than bending your process to the platform, we document every integration so it can be maintained, and we stay through the first cycle of real use — the month-end, the season, the audit — so the system proves itself before we step back.

What’s inside
  • CRM Implementation
  • ERP Implementation
  • Systems Integration
  • Data Migration
How the work moves
  1. MapProcess, data, systems, gaps
  2. ConfigureTo your process
  3. IntegrateAPIs, middleware, monitoring
  4. MigrateReconciled, tested, signed off
  5. ProveThrough the first real cycle
How it is usually priced

Fixed fee for implementation and migration · Per person per month for integration teams · Managed service for platform support

06

Data & Analytics Engineering

Data you can rely on, in dashboards people actually use.

Reports are only as good as the pipelines behind them. We build data engineering pipelines, data warehouses and lakehouses, and BI dashboards — starting with the questions your leaders need answered, working back to the sources, and building the layer in between so the numbers reconcile and refresh without someone fixing them every Monday.

The result is a single version of the truth your teams trust, documented so your own people can extend it, and — where you want it — the foundation your AI use cases need.

What’s inside
  • Data Engineering & Pipelines
  • Data Warehouse & Lakehouse Build
  • BI & Dashboard Development
How the work moves
  1. Questions firstWhat leaders need to know
  2. SourcesMapped, assessed, connected
  3. PipelinesReliable, monitored, documented
  4. ModelA warehouse people can query
  5. DashboardsUsed, trusted, refreshed
How it is usually priced

Fixed fee for platform build · Per person per month for data teams · Managed service for pipeline operations

07

Cloud & Infrastructure

Move to the cloud safely, run it well, and sleep at night.

Infrastructure should be invisible when it works and fast to recover when it does not. We handle cloud migration with a plan you have approved and a rollback that has been tested before cutover, managed cloud services that keep cost and performance where they should be, server and network monitoring around the clock, and backup and disaster recovery that is tested, not assumed.

We run infrastructure the way we run operations: measured, documented, owned by a named person, and reported on every month.

What’s inside
  • Cloud Migration
  • Managed Cloud Services
  • Server & Network Monitoring
  • Backup & Disaster Recovery
How the work moves
  1. AssessWorkloads, dependencies, cost
  2. PlanMigration waves, rollback, cutover
  3. MigrateTested, reconciled, cut over
  4. OperateMonitored 24x7, optimized
  5. ProtectBackups and DR, tested regularly
How it is usually priced

Fixed fee for migration · Managed service with service levels for operations · Per person per month for embedded engineers

08

IT Managed Services

IT that just works — supported, patched, and watched.

Growing businesses reach a point where IT is too important to leave to whoever is free. We provide managed IT support, patch and release management, and cybersecurity operations — a service desk your people can call, systems kept current, releases managed without surprises, and threats watched for and responded to by people who do that every day.

Service levels are agreed and reported. Tickets are closed when fixed. And your security posture is reviewed every quarter, with someone accountable for acting on what it shows.

What’s inside
  • Managed IT Support
  • Patch & Release Management
  • Cybersecurity Operations
How the work moves
  1. OnboardAssets, users, access, baselines
  2. SupportService desk to agreed levels
  3. MaintainPatches, releases, changes
  4. ProtectMonitoring, response, hardening
  5. ReportService levels, security posture, monthly
How it is usually priced

Managed service with service levels · Per user or per device per month · Per person per month for dedicated engineers

A conversation, not a sales pitch

Where could we take some weight off?

You don’t need to arrive with a brief or a service in mind. Tell us about your work, and what you would like to be different.

We’ll be honest about whether we can help.

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